Overview
Our Internet Storefront allows you to buy products and services from
Nametagcountry.com. We use the information that we collect about you to fulfill
your product and service purchases and to create a more personalized online
experience. This is just a brief overview, so please read on for more details
about our Privacy Policy. This Policy may change from time to time, so please
check back periodically. Except as limited below, we reserve the right to
use or disclose your personally identifiable information for business reasons
in whatever manner desired
Except as otherwise discussed in this Privacy Policy, this document only
addresses the use and disclosure of information we collect from you online. For
some services, we either collect and transfer personal information to a service
provider you have selected, or you may visit other merchants through links on
our site who may collect and use your personal information. In those cases the
third-party service provider or merchant's privacy policy will govern how your
information is handled. We encourage you to ask questions and to be very
cautious before you disclose your personal information to others.
This Privacy Policy will explain the following regarding use of our site:
1. What information does Nametagcountry.com collect from you?
2. Where do we collect information from you and how do we use it?
3. Who is collecting your information?
4. With whom do we share your information?
5. How can you update or correct your Personally Identifiable Information?
6. What are your choices regarding collection, use, and distribution of your information?
8. A special note about children's privacy
9. Nametagcountry.com and third-party use of "cookies" and "action tags."
11. Contacting Nametagcountry.com about privacy questions or concerns
1. What information does
Nametagcountry.com collect from you?
In order to better provide you with numerous products and services, Nametagcountry.com
collects two types of information about its visitors: Personally Identifiable
Information and Non-Personally Identifiable Information. Our primary goal in
collecting information from you is to provide you with a smooth, efficient, and
customized experience while using our site.
Personally Identifiable Information
This refers to information that lets us know the specifics of who you are.
Personal information is requested when you register and set up an account,
order a product or service and send us feedback. For example, this information
might include your name, billing address, shipping address, telephone number,
e-mail address, credit card or other payment information, and product details.
With this information, Nametagcountry.com can fill your orders and better
provide you with personalized services.
Non-Personally Identifiable Information
This refers to information that does not by itself identify a specific
individual. We gather certain information about you based upon where you shop
on our site in several ways. This information is compiled and analyzed on both
a personal and an aggregated basis. For example, this information may include
the Web site's Uniform Resource Locator ("URL") that you just came
from, which URL you next go to, what browser you are using, and your Internet
Protocol ("IP") address. A URL is the global address of documents and
other resources on the World Wide Web. An IP address is an identifier for a
computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks like the Web use the TCP/IP protocol to route information based on the IP address of the destination. In other words,
an IP address is a number that is automatically assigned to your computer
whenever you are surfing the web, allowing web servers to locate and identify
your computer. Computers require IP addresses in order for users to communicate
on the Internet, browse and shop.
On an aggregated basis, we collect anonymous data related to the pages, products, downloads and other content that is sampled, clicked on, streamed, searched for, transferred from and downloaded. Except as otherwise limited in this Policy, we may disclose, sell, trade, or rent Non-Personally Identifiable Information to others without your consent.
2. Where do we collect
information from you and how do we use it?
Our primary goal in collecting personal information is to provide Nametagcountry.com's
visitors with a superior customized online experience. We use the customer
contact information to fill orders, contact purchasers to inform them of their
order status, to send promotional information, to enhance the operation of our
site and administer our systems.
Demographic data also may be collected at our site from third party advertising servers, content servers, or web site analysis agents who provide us with the zip code and area code associated with a visitor's server, along with pages viewed on our site. We review the actions of the Nametagcountry.com visitors on an aggregate basis to determine customers' preferences. Nametagcountry.com also does research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, a promotion, from our server log files, from our web site analysis agents, or from contests, drawings or surveys. We will use this data to tailor the visitor's experience at our site, to improve our marketing and promotional efforts, to statistically analyze site use, to improve our product offerings, and to customize our site's content, layout, and services.
We may also share your personally identifiable information with third parties who provide services to us, our customers and web site visitors. Those third parties include authorized contractors, temporary employees and consultants and other companies working with us (collectively, "agents"). Where we believe it to be appropriate (in our sole discretion), we will ask our agents not to disclose or use your personal information for purposes other than to provide services to you or Nametagcountry.com.
We gather information in the following ways:
Shopping
We collect IP addresses for the purposes of system administration, to gather
broad demographic information, to enable ads to be served on our site, to
report Non-Personally Identifiable Information to our advertisers, and to
monitor the level of activity on our site. We collect information from visitors
to our site regarding the URLs they came from, domain types (e.g., .com or
.org), their IP addresses, the date and time of their visit or order, the
number of visits and orders, the number of visits per browsing session, the
server type, the operating system and browser type used to come to the site,
the country, state and telephone area code where their servers are located, the
pages and page titles of our site that visitors viewed during their visit,
whether the visitor's computer is enabled for Java or cookies, browser
language, applications and plug-ins, and any search terms entered on our site.
Ordering
When you order from us, we collect personally identifiable information from
you. If you order one of our products or services, we will collect and maintain
your name, e-mail address, billing address, shipping address, telephone number,
product selections, credit card or other payment information, order number,
referring URL, IP address, page you bought from and a password. We collect
this, and other information, as disclosed in this Policy, in order to fill your
order, to communicate with you about your order and to send you promotional
materials. Before confirming your order, you will have the opportunity to
review the product order form and make changes and additions to the information
it contained and these changes will be automatically kept for future use. We
may require additional verifications or information before accepting any order.
Newsletters,Promotional E-mails and
Personalized On-line Ads
We offer promotional e-mails and personalized on-line advertisements as a
service to our customers. We may send you newsletters and e-mails periodically
listing current specials and deals. You may "opt-out," or unsubscribe
from our newsletters, emails or personalized on-line advertisements by
following any unsubscribe instructions in any e-mail, newsletter or
personalized on-line advertisement you receive from us, or by sending an e-mail
to optout@Nametagcountry.com.
After doing so, if you have opted out of receiving all newsletters, all
promotional emails or all personalized on-line ads, you will not receive future
promotional emails, newsletters or personalized on-line advertisements (as
applicable), unless you open a new account or otherwise subsequently sign up to
receive newsletters, emails or personalized on-line advertisements. Please
Note: If you agree to receive e-mails from any of our third party service
providers or any third party merchants on our site, you will receive e-mails
separately from them, and information that you choose to disclose to them will
be subject to their privacy policy. If you later decide that you no longer want
to receive their e-mails, you will need to follow their own specific opt-out
instructions, as opting out to "optout@Nametagcountry.com" as
described above will not opt you out of their promotional emails.
Contact Information and Third Party Data
If you contact Nametagcountry.com or our customer service representatives by
telephone, e-mail or letter, we may keep a record of your correspondence or
comments. If you report a problem with our site, we may collect such
information in a file specific to you. If you contact us through our feedback
area or by calling one of our customer service representatives, we may ask for
your name, e-mail address and order information in order to send you a reply.
If other users or third parties send us correspondence about your activities or
purchases on our site, we may keep the information in a file specific to you.
Customer Service
We use a third party to help us provide customer service. In order to help you
most effectively, we provide them with your order information.
Advertising
We may display advertisements on our site. By knowing a little about you, Nametagcountry.com
will be able to deliver more relevant advertisements and content to you in the
form of targeted banners and promotions. For example, advertisers give us an
advertisement and tell us the type of audience they want to reach. Nametagcountry.com
takes the advertisement and includes it in a Nametagcountry.com e-mail to prior
customers meeting that criterion. We may also have third-party advertising
servers display ads linked to certain search terms that you have entered, or to
certain pages that you are viewing. In this process, advertisers never have
access to individual account information. Nametagcountry.com may share
aggregated data with advertisers. We may also use advertising partners to
assist us in delivering personalized on-line ads to you through the use of
cookies while you are on the Internet.
Web Site Use
We also track customers' traffic patterns throughout their online session, including
which pages, information and advertisements a customer views while using the
site and what items they place in their basket or purchase. We use your IP
address to diagnose problems with our servers, software, to administer our site
and to gather demographic information. We may share aggregated statistics about
pages viewed on our site, sales and other shopping information with third
parties.
Cookies
We use cookies and may allow others to use cookies in the operation of our
site.
Action Tags/Web Beacons
We may use and allow others to use action tags or web beacons in the operation
of our site.
Marketplace
As a buyer on the Nametagcountry.com Marketplace, we collect information that
is reasonably necessary for sellers to ship the products to you and to communicate
with you regarding purchases and any issues that may arise in connection with
your purchase. This information includes your "ship to" information
and your email address. As a seller on the Nametagcountry.com Marketplace, we
collect information that is reasonably necessary for buyers to communicate with
you regarding the purchase and shipment of goods and services purchased from
you and any issues that may arise in connection with their purchase. This
information includes the seller information provided during your marketplace
registration and your email address.
3. Who is collecting your information?
Ad Servers and Content Servers
We may use third party ad servers or content servers to serve ads, product
information, or other information both on and off our site. Those third parties
may use "action tags" or web beacons throughout the site to count the
number of visitors who click on a banner ad or other information and to track
the number of customers who continue on to make a purchase. They may also place
their own "cookie" on your computer to help those ads to run, analyze
site usage and to provide you with personalized on-line advertisements. With
respect to personalized on-line ad serving, our third party ad server may
collect your first name and/or a product group/category (chosen by Nametagcountry.com
based on your personal preferences and/or prior purchase history e.g.,
electronics, books, dvds), which are used to serve you the most relevant
personalized on-line ad. Except as set in the following sentence, we do not
provide them with any of your Personally Identifiable Information. For more
information about the information they collect, please see the section
"Use of Cookies and Action Tags" below.
Image Servers
We use a third party image serving company to serve the graphics that visitors
see on our site more quickly. They collect a visitor's IP address and the URLs
of any graphics viewed and the date and time of the visit. However, they do not
collect and we do not provide them with any Personally Identifiable
Information. They may also use a "cookie."
Email Services
We use a third party to send promotional e-mails to customers. Images contained
in the email may be served by the third party. They collect certain information
about you such as your IP address, browser type, your operating system, the
country and server your computer is logged onto, where the servers that your
computer is logged onto is located, the time and date that a particular email
was viewed, the area code and zip code associated with your server, and whether
you responded to a particular ad or email, products viewed and whether you
continued on to make a purchase. They may use a "cookie" or
"action tags."
Website Analysis Agent
We may contract with several online partners to help manage and optimize our
Internet business and marketing. We use the services of marketing companies to
help us measure the effectiveness of our advertising and how visitors use our
site. To do this, we use Action Tags and cookies provided by the marketing
companies on this site. The type of information we collect includes things such
as pages, information and advertisements viewed as well as what items are
placed in a shopping basket or purchased, the order number, the amount of a
purchase, the product number and the quantity purchased. By supplementing our
records, this information helps us learn things like what kinds of customers
our site attracts, which of our products most interest our customers, and what
kinds of offers our customers like to see. Although the marketing companies log
the information coming from our site on our behalf, we control how that data
may and may not be used. For more information, please see the section "Use
of Cookies and Action Tags" below.
Links and Banner Ads to Third-Party Sites
Please be aware that our site may contain links to other sites on the Internet
that are owned and operated by third parties. The information practices of
those websites linking from or to our site are not covered by this Policy.
These other sites may send their own cookies to users, collect data, or solicit
personal information. Additionally, other companies or ad servers, which place
advertising on our site may collect information about you through the use of
cookies when you view or click on their advertising. We cannot control this
collection of information. You should contact advertisers directly if you have
any questions about their use of the information that they collect.
4. With whom do we share your information?
Fulfillment
The information collected by Nametagcountry.com is used for processing orders,
keeping you informed about your order status, for statistical purposes, for
improving our site and its performance, to serve ads, and to notify you of
products or special offers that may be of interest to you. We will disclose
your Personally Identifiable Information to third parties to charge your credit
card, fill your order, deliver your order, provide customer service, provide
you with credit and deliver promotional e-mails to you from Nametagcountry.com.
For example, we must release your credit card information to the card-issuing
bank to confirm payment; and release your address and telephone information to
the delivery service to deliver products that you ordered.
Other Parties Generally
We may provide Non-Personally Identifiable Information about our customers'
sales, traffic patterns, and related site information to third parties, but
these statistics do not include any Personally Identifiable Information. We may
release account information when we believe that such release is reasonably
necessary to enforce or apply our Terms of Use or to protect the rights,
property, and safety of Nametagcountry.com, our users, or others. If customers
do not pay us for products ordered, we may submit their account information to
a third party collection agency. We may also share your Personally Identifiable
Information with third parties who provide services to us, our customers and
web site visitors. Those third parties include authorized contractors, temporary
employees and consultants and other companies working with us such as Buy
Services (collectively, "agents"). Where we believe it to be
appropriate (in our sole discretion), we will ask our agents not to disclose or
use your personal information for purposes other than to provide services to
you or Nametagcountry.com.
Data Analysis Agents
The information collected by or for Nametagcountry.com may be provided to an
outside company for the purpose of analysis. That analysis is to help us to
improve our site and product selection, and to notify you of special offers
that may be of interest to you. That data analysis agent may not share any
Personally Identifiable Information with others, or use it for any other
purpose than to help Nametagcountry.com.
Compliance with Service of Process or Law
Enforcement
Occasionally Nametagcountry.com may be asked by law enforcement or judicial
authorities to provide Personally Identifiable Information to the appropriate
governmental authorities. We will disclose Personally Identifiable Information
upon receipt of a court order, subpoena, or to cooperate with a law enforcement
investigation, without prior notice to you. Nametagcountry.com fully cooperates
with law enforcement agencies in identifying those who use our services for
illegal activities. We reserve the right to report to law enforcement agencies
any activities that we believe to be unlawful.
Sale of the Company
Nametagcountry.com reserves the right to disclose your Personally Identifiable
Information in the event that any such company is sold, in whole or in part,
either as an entire corporate entity or through an asset sale that includes a
customer information database. This right is reserved whether or not the
customer database is sold independently of any continuing operations of such
company.
5. How can you update or
correct your Personally Identifiable Information?
We believe you should have the ability to access and edit the personal
information that you have provided to us. During the online ordering process
you can review, change, or delete the information that you have submitted. You
may change any of your personal information in your account online at any time.
We encourage you to promptly update your information if it changes. You may ask
to have the information on your account deleted or removed; however, because we
keep track of past purchases, you cannot delete information associated with
past purchases. Also, as a security measure we "back up" the data
stored on our systems, and such prior information cannot be completely removed
from our databases. As a result, you should not expect that all of your
Personally Identifiable Information will be completely removed from our
backed-up databases.
6. What
are your choices regarding collection, use, and distribution of your
information?
You may "opt-out," or unsubscribe from our newsletters, emails or
personalized on-line advertisements by following any unsubscribe instructions
in any e-mail, newsletter or personalized on-line advertisement you receive
from us, or by sending an e-mail to optout@Nametagcountry.com. After doing so,
if you have opted out of receiving all newsletters, all promotional emails or
all personalized on-line ads, you will not receive future promotional emails,
newsletters or personalized on-line advertisements (as applicable), unless you
open a new account or otherwise subsequently sign up to receive newsletters,
emails or personalized on-line advertisements. Please Note: If you agree to
receive e-mails from any of our third party service providers or any third
party merchants on our site, you will receive e-mails separately from them, and
information that you choose to disclose to them will be subject to their
privacy policy. If you later decide that you no longer want to receive their
e-mails, you will need to follow their own specific opt-out instructions, as
opting out to "optout@Nametagcountry.com" as described above will not
opt you out of their promotional emails.
Ad-servers and other Content Servers: You may also set your browser so that it will not accept "cookies" to prevent assignment from the ad server of a unique identifier; however, you may experience difficulty shopping on our site and performing other transactions if you do so.
7. What security precautions are in place to protect
against the loss, misuse, or alteration of your information?
In order to most efficiently serve you, credit card transactions and order
fulfillment are handled by established third party banking, processing agents
and distribution institutions. They receive the information needed to verify
and authorize your credit card or other payment information and to process and
ship your order.
Within Nametagcountry.com, your information is kept on password protected, limited access servers. Wherever possible and applicable, Nametagcountry.com servers reside behind a corporate firewall that maintains controls on access to the system from both our internal network and the Internet.
8. A special note about
children's privacy
You must be at least 18 years old to have our permission to use this site. Our
policy is that we do not knowingly collect, use or disclose Personally
Identifiable Information about visitors under 13 years of age. If you are the
parent or guardian of a child under 13 years of age and believe that they have
disclosed personally identifiable information to us, please contact us at privacy@Nametagcountry.com
so that we may delete the child's information.
9. Nametagcountry.com
and third-party use of "cookies" and "action tags."
Nametagcountry.com Cookies: When you use our site we will store cookies on your
computer in order to facilitate and customize your use of our site. A cookie is
a small data text file, which a Web site stores on your computer's hard drive
(if your Web browser permits) that can later be retrieved to identify you to Nametagcountry.com.
Our cookies store randomly assigned user identification numbers, the country
where you are located, and your first name to welcome you back to our site. The
cookies make your use of the site easier, allow you to retrieve an earlier
shopping cart, make the site run more smoothly and help us to maintain a secure
site. You will be unable to shop on our site without your browser set to accept
cookies.
Ad Server and Content Server Cookies: We may use an outside ad serving company or content server to display banner advertisements and other information on our site and other sites or to serve promotional emails or personalized on-line ads. As part of their service, they place a separate cookie on your computer. Except for the company that serves our promotional emails and the company that serves personalized on-line ads, Nametagcountry.com does not provide third-party ad servers with any of your Personally Identifiable Information. Nametagcountry.com and its third party ad servers do collect and use Non-Personally Identifiable Information about you, such as your IP address, browser type, the URLs from which you came, referring site's domain types (e.g., .com), operating system, the country, the server your computer is logged onto, where the servers that your computer is logged onto is located, the pages of our site and products that visitors viewed during their visit, where an ad was placed on a specific web site page, the time and date particular ads were served, the area code and zip code associated with your server and whether you responded to a particular ad, and a receipt identifier.
Personalized On-line Ad Serving: We may provide the company that serves our personalized on-line ads with your first name and/or with a product group/category which are used to serve you the most relevant personalized on-line ad. The unique identifier included within the cookie placed tells the ad serving company to serve you a personalized on-line ad when you visit the site of a participating web site within the network. The foregoing personally identifying information is not disclosed to the participating web sites.
Our third-party ad servers will occasionally use outside agents, whose computers will serve ads on our site in the same manner and under the same conditions as above. In addition, other ad serving companies or advertisers may place banner ads on our site in the same manner as above, but accept as disclosed in this policy we do not disclose to them any Personally Identifiable Information.
Image Server Cookies: As part of the ad-serving process, a third party may serve graphics upon our site. In order to customize their service, they may also place a cookie upon your computer. While Nametagcountry.com does not control their use of that cookie, no Personally Identifiable or individual customers' product information is collected.
Website Analysis Agent Cookies: We may use a third party to analyze what our visitors find to be most interesting on our site. To do that, they will place a cookie on your computer with a randomly assigned unique number in order to track the pages you view on our site, along with other Non-Personally Identifiable Information.
Action Tags, Web Beacons and other Data Collection Methods: An action tag or a web-beacon (also known as a clear gif or a pixel tag) is a method used to track responses or actions by customers who view certain advertisements or other information on our site. Action tags are 1x1 pixel images embedded in a website page that are used to transparently collect information. Our ad server, content servers, affiliate program manager and website analysis agents may use action tags to count the number of times that visitors click on a particular banner ad or visit the pages of our site and to provide information about what products are viewed or purchased. Without collecting any personally identifiable information, they use that data to tell us (and other advertisers) which ads are the most effective on particular sites. Our ad server, content server, affiliate program manager and website analysis agents may use an action tag on our basket page, checkout page, and other pages, to keep anonymous track of the number of times that clicking on a banner ad or views other information on our siteresults in a purchase. They also collect the amount of the purchase, order confirmation number, stock keeping unit number, quantity and identity of product purchased.
E-mail Distributor's Use of Action Tags: Our third-party e-mail distributor may also use action tags. They may, for example, keep track of when a promotional e-mail is opened and provide Nametagcountry.com with ongoing aggregated reports of how many customers have responded. We share with them web site usage information about visitors to our web site who have received a promotional e-mail or other targeted promotional campaign. They use the information for the purpose of targeting future campaigns and upgrading visitor information used in reporting statistics. For this purpose, we and our third-party e-mail distributor note some of the pages you visit on our web site through the use of action tags.
10. You should
carefully review privacy policies of any third party sites accessible from Nametagcountry.com
Other sites accessible through our web site have their own privacy policies and
data collection, use and disclosure practices. Please consult each site's
privacy policy. Nametagcountry.com is not responsible for the policies or
practices of third parties. Please be aware that this site may contain links to
other sites on the Internet that are owned and operated by third parties. The
information practices of those web sites linked to Nametagcountry.com are not
covered by this Privacy Policy. These other sites may send their own cookies to
users, collect data, or solicit personal information. Additionally, other
companies that place advertising on our site may collect information about you
when you view or click on their advertising through the use of cookies. We
cannot control this collection of information. You should contact these
advertisers directly if you have any questions about their use of the
information that they collect.
On behalf of various sponsors, Nametagcountry.com provides sponsored links to third-party web sites. If you click on a sponsored link or banner ad, a "window" or "frame" containing a third-party's web site may appear in the foreground with the Nametagcountry.com web site in the background. Unless you are on Nametagcountry.com's web site, any time that you have moved to a window, you should assume that your personal information is being collected, used and disclosed in accordance with the windowed site's privacy policy (if any). If you are unsure as to whose privacy policy applies, please contact us by sending a letter to the address below.
11. Contacting Nametagcountry.com
about privacy questions or concerns
If you have any questions about this Privacy Policy, the practices of this
site, or your dealings with this site, please contact Nametagcountry.com by
sending a letter to:
Attn: Privacy Compliance Officer
NAMETAGCOUNTRY.COM
P.O. Box 15068
Chattanooga, TN 37415
12. Privacy Policy changes
This Privacy Policy was last changed on September 21, 2006. If Nametagcountry.com makes changes to any terms or conditions of the Privacy Policy, the changes
will be posted in this document so that you will always know what information
we gather, how we might use that information and to whom we will disclose it.
We may change, modify, add or remove portions of this Policy at any time, and
any changes will become effective immediately upon being posted unless we tell
you otherwise.